Frequency

Frequency

Frequency
Frequency
2024-08-12 05:21:32 - last edited 2024-08-19 08:43:45
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.4

My deco home smash router not showing 5Ghz frequency 

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#1
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1 Accepted Solution
Re:Frequency-Solution
2024-08-13 09:44:13 - last edited 2024-08-19 08:43:45

  @ashikur32 

Hi, nice to see you again.

Please go to Deco APP>Wi-Fi settings to make sure 5GHz has been enabled.

 

After that, I think it is very likely to be the 5GHz channel.

Could you please go to Deco APP>More>Network Optimization and scan for the current channel for 5GHz?

---Please leave me a picture of the channel scan result.

 

By the way, how long have you had the Deco M5? Did this issue just start recently?

Wait for your reply and best regards.

 

 

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#2
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1 Reply
Re:Frequency-Solution
2024-08-13 09:44:13 - last edited 2024-08-19 08:43:45

  @ashikur32 

Hi, nice to see you again.

Please go to Deco APP>Wi-Fi settings to make sure 5GHz has been enabled.

 

After that, I think it is very likely to be the 5GHz channel.

Could you please go to Deco APP>More>Network Optimization and scan for the current channel for 5GHz?

---Please leave me a picture of the channel scan result.

 

By the way, how long have you had the Deco M5? Did this issue just start recently?

Wait for your reply and best regards.

 

 

Recommended Solution
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#2
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