Having Network Spike on Deco x50 AX3000

Having Network Spike on Deco x50 AX3000

Having Network Spike on Deco x50 AX3000
Having Network Spike on Deco x50 AX3000
2024-07-26 19:00:54 - last edited 2024-07-26 19:03:06
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.6 Build 20240328 Rel. 74284

Hi, i just bought a Deco x50 AX3000 (3 pack) wifi 6 mesh router to upgrade from my previously owned a Deco M4 routers which worked fine.

 

When I setup the new routers for the first time, it did a firmware update then restarted, after that I just used the router as normal. I have setup one mesh router to be ethernet backhauled, and the other connected wirelessly (to the main x50)

 

However to my surprise, i constantly get hiccups on my network, pinging to my other local device or even the router itself would result to ping spikes every 2 or 3 mins, sometimes its not consistent timing, but after the spike it would return to normal. Also trying to do a speed test on anther device would also result other devices to have ping spikes. 

 

I did not expect this from a new wifi 6 dual band router, as this should perform better than my older deco m4.

 

I tried the following, still did not fix the ping spikes:

- Disabled 2.4 Ghz

- Disabled mesh setting

- Disabled seamless roaming

- Disabled beamforming

- Switched to AP mode

 

I am running out of options here, these new wifi mesh has only been used for 3 weeks at the time of this post.

 

TBH I am disappointed as I also own other TP-Link products and has been my go to whenever i have network related needs even recommending it to my friends.

 

Please help me out what can i do with this, espacially this cost me a lot.

 

Thanks,

Xeon

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#1
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3 Reply
Re:Having Network Spike on Deco x50 AX3000
2024-07-26 19:42:08

  @xeon09 I think 1.4.1 is the best and newest firmware (EU version). You might try that version 

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#2
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Re:Having Network Spike on Deco x50 AX3000
2024-07-27 06:18:48

  @JanRekenaar this is US model tho, also the app says its on the latest firmware currently

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#3
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Re:Having Network Spike on Deco x50 AX3000
2024-07-30 08:49:46

  @xeon09 

Hi, 1.4.1/1.5.1 is for Deco X50_V1 and I think you are on Deco X50_V1.3_1.2.6 Build 20240328 Rel. 74284 which is the latest firmware version so far.

 

Are you able to constantly reproduce this issue?

---Can I also have some screenshots of the ping tests?

If the device is connected to Deco via an Ethernet cable, would you still often get ping spike?

 

By the way, when ping times out or spikes more than 200ms for example, have you experienced any performance decline from Deco, such as web page taking too long to load, online gaming frozen?

 

Thank you very much and best regards.

 

 

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#4
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