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XE75Pro Firmware Upgrade

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XE75Pro Firmware Upgrade

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XE75Pro Firmware Upgrade
XE75Pro Firmware Upgrade
2024-07-25 09:50:02 - last edited 2024-07-26 09:42:52
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version: 1.2.10

I downloaded the 1.2.10 firmware from the EU website for my 5 x XE75Pro v2 (EU) and attempted to upgrade via the web interface. Having selected the (unpacked) upgrade file and pressed the Upgrade button, the only thing that happens is an "Upgrading" box for 4-5 seconds with no progress bar, and then it immediately reports success. It clearly didn't perform the upgrade, which remained at firmware 1.2.9. I rebooted all the XE75Pros and tried again with the same result.

 

I can wait until the auto-upgrade becomes available, but I am concerned that, if I ever need to, I won't be able to perform a web upgrade.

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#1
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2 Accepted Solutions
Re:XE75Pro Firmware Upgrade-Solution
2024-07-26 07:16:29 - last edited 2024-07-29 09:28:50

  @cocofyn 

Hi, Welcome to the community.

I did see a similar feedback a few days ago:

https://community.tp-link.com/en/home/forum/topic/677180

 

Would there be any system logs related to the firmware upgrade on your Deco XE75 Pro?

Wait for your reply and best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.
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#2
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Re:XE75Pro Firmware Upgrade-Solution
2024-07-26 09:41:28 - last edited 2024-07-26 09:42:52

OK, I've found a workaround... if you follow the instructions in the PDF that is in the firmware distribution zip, i.e., log in at tplinkdeco(dot)net and perform the upgrade then nothing happens (but it shows a success message), but if you instead look up the IP address of your main unit in the Deco app and log in at that IP address, say at 192.168.99.127, and then perform the update, it works fine.

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#4
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3 Reply
Re:XE75Pro Firmware Upgrade-Solution
2024-07-26 07:16:29 - last edited 2024-07-29 09:28:50

  @cocofyn 

Hi, Welcome to the community.

I did see a similar feedback a few days ago:

https://community.tp-link.com/en/home/forum/topic/677180

 

Would there be any system logs related to the firmware upgrade on your Deco XE75 Pro?

Wait for your reply and best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.
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#2
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Re:XE75Pro Firmware Upgrade
2024-07-26 08:43:55

  @David-TP No, nothing in the logs.

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#3
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Re:XE75Pro Firmware Upgrade-Solution
2024-07-26 09:41:28 - last edited 2024-07-26 09:42:52

OK, I've found a workaround... if you follow the instructions in the PDF that is in the firmware distribution zip, i.e., log in at tplinkdeco(dot)net and perform the upgrade then nothing happens (but it shows a success message), but if you instead look up the IP address of your main unit in the Deco app and log in at that IP address, say at 192.168.99.127, and then perform the update, it works fine.

Recommended Solution
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  1  
#4
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