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I have the Deco Xe75 pro and a 1.5gbs internet connection. When i plug the Ethernet cable from the modem into the 1gb port, it works. When I plug it into the 2.5gb port it does not connect to the internet. The port works to output to another device. Looking for a reason why?
Hi David,
I seem to have solved the issue, it was an ethernet wire that was not compatible with 2.5gbs. Didn't know that could be an issue, but apparantly it is.
Hi, welcome to the community.
May I know your internet service provider? How about the model number of your fiber/cable modem?
"When I plug it into the 2.5gbps port it does not connect to the internet. "
-- Would Deco XE75 Pro turn solid red?
--And if you check the IPv4 address under Deco APP>More>Internet Connection, is it 0.0.0.0?
Wait for your reply and best regards.
Hi David,
I seem to have solved the issue, it was an ethernet wire that was not compatible with 2.5gbs. Didn't know that could be an issue, but apparantly it is.
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