David-TP wrote

  @Rambor 

Hi, welcome to the community.

May I know how many online clients you have connected to the Deco Mesh system?

Can I have the model number of the devices that frequently drop out of the internet connection?

By the way, how often did the internet connection drop out on these devices?

 

In the meantime, I would like to follow up on your case via email.

Please check whether you can receive my email later.

Best regards

@David-TP Hi,

 

I usually have around 24 clients connected to the mesh system, and this issue happens at least once a day. It mainly occurs when devices go to sleep and aren't assigned a new IP address when they wake up. The rest of the network keeps working as far as I can see, and the DECO app shows no signs of a network issue. However, these devices stop working after waking up, and resetting the network is the only thing that works.

 

I've assigned them fixed IP addresses to see how it behaves, but this isn't a solution I can rely on. I have some IoT devices that I can't constantly monitor to see if they drop off the network.

 

I won't include the model number here, but I can provide that information once I receive the private email (still haven't received one).

 

The models are:

• Steam Deck OLED
• Nintendo Switch OLED
• Marvel AQtion 10Gbit Network Adapter (Ethernet PC Card)

I can confirm that the IPs are not being assigned to devices that went to sleep and then reconnected, or to any new devices. I have a Samsung Odyssey G8 OLED with WiFi that couldn't connect, but after assigning it a fixed IP using the MAC address, it was able to join the network immediately.