Mesh (LAN) stops working when WAN drops
Hi. I hope this isn't covered elsewhere; I did search before posting. If it does please be kind and link me up :)
Sorry folks. Just after posting I found this. https://community.tp-link.com/en/home/forum/topic/273992?sortDir=DESC&page=1
The issue has been around for a LONG time, there has been no fix provided by TP-Link and there are a LOT of very angry ex-customers who have replaced their haedware with another brand. Bottom line, don't buy TP-Link hardware.
I'll leave the following here for posterity so I can remind myself of TP-Link non-support if I ever get tempted to buy their products again. I'm told TP-Link don't monitor these forums anyway.
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Ever since I've had the M5 mesh, over 3 years every time the Internet drops (happens a lot here) the Deco mesh stops working, i.e. the LAN drops out and Deco lights are solid red.
I'm sure I read some where that this was a design flaw in the Decos, something to do with them not knowing where the upstream and downstream are. I have read somewhere that TP-Link engineers had created a temporary patch that could be installed to fix the issue.
The issue occurred again today and make my blood pressure rise. I get around the issue by connecting all of my Wifi devices to the router's Wifi network and unplug my Ethernet devices from the decos around the building and plug them into the back of the router. usually by the time I finish shutting everything down, moving it, starting it up the WAN has come back online. I then shut everything down, move it back, start it up and cross my fingers that the Internet connection doesn't drop again for awhile.
All I want is for the Mesh to keep working when the Internet connection to the router drops. Am I asking too much?
[ I tested a Friend's Orbi and it doesn't care whether the Internet drops, it just keeps working. Maybe that's the answer? ]
So can I ask the community, is it just me or is this a known issue across all Decos, M5s only, other?
If it is a wide issue, can I please get linked up with some details about why it's an issue and what TP-Link engineers are doing to fix ot?
Any other information about the alleged patch would help. TP-Link CS claim there is no patch available and seem reluctant or unwilling to help.
Thanks for reading.