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TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV

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TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV

15 Reply
Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-26 07:59:30

  @alsaolem 

 

My problem has been resolved my Tp link support engineer with a firmware update.

If you can escalate this case to them, I think it will be resolved with a firmware update if any software bug exists. 

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#12
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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-27 00:25:37

  @David-TP 

i am also experiencing the same issues but in my case it's with the Apple mirroring and with Crave, also when online with my iPhone the videos buffer alot. These issues are non existent when the Deco X50 is unplugged.

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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-27 02:39:31

  @Bert1 

Hi, welcome to the community.

I think the root cause of Deco X50 would be different from Deco X50-DSL.

It is suggested to start a new thread here.

 

There are some suggestions for your reference:

1. Please check the Crave TV via an Ethernet cable to the nearest Deco if possible.

- If it has to be on the Wi-Fi connection, please disable the "Mesh Technology" of the TV and iPhone on the Deco APP.

2. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.

 

By the way, do you have an ISP router connected in front of Deco and set Deco X50 into "Access Point Mode"?

Are you able to constantly reproduce this issue?

Thank you very much and best regards.

 

 

 

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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-10-01 03:36:01

  @David-TP 

Hello,

just to clarify, Crave is a streaming service. 
My ISP is Bell and i am connected via fiber optics.  My main Deco is connected to the router by ethernet cable and is set to Access Point mode. 
Both "Fast Roaming" and "Beamforming" are disabled. 
 

My internet speed is not the full 1GB but it is fairly close. The Deco's are rebooted everyday. I think i have things set up as expected but i am always having buffering issues not only with streaming Crave and with Apple mirroring from iPhone to the TV but also with Youtube, Reels and Tiktok on my iPhone and iPad. 

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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2025-03-17 12:21:11

  @KaanT 

 

Hi guys, i got the same problem just now. i just purchased the X50 Mesh. after setting it up, i realized that netflix is not working on my smart tv, also i try on browser i cannot even go to netflix.com.. some other site also giving error 403 like go to asus or tplink website.

 

try to change the DNS to my ISP Provider and also cannot work

 

final try is to change the x50 mode from router to access point, after that i reboot all the device, ISP modem and X50.

 

after a while i think netflix can work in smart tv and browser. also the other site that giving 403 now can be access

 

 

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#16
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