Parental control blocks all users even when not active

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Parental control blocks all users even when not active

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental control blocks all users even when not active
Parental control blocks all users even when not active
2024-06-16 08:21:24
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.3.10

Hi all. I tried setting parental controls on my sons devices but it locks every device out. When I remove the controls, all devices remain locked out. I have rebooted the access point but still have no access to the internet and i'm faced with the 'parenatal controls have locked you out' page. 

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Re:Parental control blocks all users even when not active
2024-06-17 07:53:48

  @Fynoderee 

 

Hi, thanks for posting question here.

The issue sounds a little strange. If that is not too troublesome, you may take factory reset and reconfigure the router to retore back to normal.

Then you may try to follow this article to configure parental control again.

If the same issue happens, please share the screenshot of message reminder.

Thanks for your cooperation.

 

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