Parental control blocks all users even when not active

Fynoderee

2024-06-16 08:21:24

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Registered: 2024-06-16

Parental control blocks all users even when not active

2024-06-16 08:21:24

Tags: #Parental Control

Model: Archer AX10

Hardware Version: V1

Firmware Version: 1.3.10

Hi all. I tried setting parental controls on my sons devices but it locks every device out. When I remove the controls, all devices remain locked out. I have rebooted the access point but still have no access to the internet and i'm faced with the 'parenatal controls have locked you out' page.

1 Reply

Marvin_S

2024-06-17 07:53:48

Posts: 1888

Helpful: 132

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Registered: 2022-05-09

Re:Parental control blocks all users even when not active

2024-06-17 07:53:48

@Fynoderee

Hi, thanks for posting question here.

The issue sounds a little strange. If that is not too troublesome, you may take factory reset and reconfigure the router to retore back to normal.

Then you may try to follow this article to configure parental control again.

If the same issue happens, please share the screenshot of message reminder.

Thanks for your cooperation.

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Parental control blocks all users even when not active

Parental control blocks all users even when not active

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