Device isolation not working on KP303 smart strips

Device isolation not working on KP303 smart strips

Device isolation not working on KP303 smart strips
Device isolation not working on KP303 smart strips
2024-06-06 08:17:31
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version:

I'm not sure if this is an issue on the Deco side or the KP303 side so will make a thread for either.

 

Last weekend I set up my new Deco XE75 Pros, first time using mesh and overall they're quite impressive with no real issues thus far. Yesterday I was reading about device isolation and so went to enable it across my IoT network. In general it worked fine, but I did notice that my isolated device count kept shooting down from 20 to 11, then I'd go in to the list, enable everything again, only to see it drop back down to 11 after few seconds.

 

I realised that the offending devices were the 9 smart 'sockets' on my 3 tp-link KP303(UK) strips around the house. I tried going into their settings individually to see if they could be isolated, but the same thing happened - it let me turn on isolation, but when I checked the settings again afterwards it was still disabled.

 

Am I missing a trick here? I assume it's because it's a single device that is then seen as 3 individual ones, and the Deco software is getting confused, but not sure if there's any way around this. It's not hugely important in the grand scheme of things, but I'd prefer to just have the entire IoT network isolated and then just leave it be.

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#1
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2 Reply
Re:Device isolation not working on KP303 smart strips
2024-06-07 01:08:11

  @Riquende 

Hi, Thank you very much for the feedback.

Could you please also help me submit the Deco APP log here:

How to submit Deco APP log

Best regards.

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#2
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Re:Device isolation not working on KP303 smart strips
2024-06-07 07:15:53

  @David-TP 

 

Thanks, that's done.

 

As I said it's a minor thing really, overall I've been very happy with the two units.

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#3
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