New firmware not working x50
Hi,
firmware 1.5.1 for deco x50 v1 is not working. After installing I cannot connect to internet via laptop. It is getting a dhcp adress, but not going to internet. The main deco is reachable via the app. What can I do?
The firmware is not even available yet on the website?
firmware: 1.5.1 build 20240417 rel. 52783
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
My TP-link Deco X50 has the firmware version 1.4.1 build 20231122 Rel. 40485 and has experienced issues such as Wi-Fi connectivity problems and regular internet disconnections after updating to that said firmware version.
The app wont update it to 1.5.1 so i manually updated it and after manually updating it (i am connected via PPOE), it no longer works.
So i reconfigure it connected it via Dynamic and praise God it worked for me.
thankfuI for this poat, coz atleast now i know that its a firm ware issie. I should have researched further for issues on current firmware. But praise God coz, except for the PPOE issue, i am able to connect currently without issues tho only via dynamic.
- Copy Link
- Report Inappropriate Content
I still don't have a solution :/
I tried to download grade with any luck. While checking the right firmware and reading the release notes it states that the upgrade is irreversible and that I can't downgrade to a previous version.
> As stated here: https://www.tp-link.com/uk/support/download/deco-x50/v1/#Firmware
> Deco X50(EU)_V1_1.5.1_240417
When are you going to release a new firmware, when is it planned?
Kind regards,
Pablo
- Copy Link
- Report Inappropriate Content
@wesselkoning
I ran updates (from TP-Link) about 7~10 days ago.
Tons of issues, in a nutshell, devices work... and then don't.
Constant phone calls and no resolution, waiting to here from TP-Link on this one!!
- Copy Link
- Report Inappropriate Content
@ShelbyClimber @JaguarBlue @iturpablo
have you tried this extra firmware update? Seems to resolve issues on 1.5.1
- Copy Link
- Report Inappropriate Content
I just tried the suggested firmware update and it doesn't work, after loading the first page stop working!!
How long this will take!!! it's been over a month now, really untrustfull service!!!
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for the feedback.
If the new beta firmware didn't help, could you please also update the support ticket #TKID240630944?
I'm sure the engineer would love to provide further assistance.
Thanks a lot and best regards.
- Copy Link
- Report Inappropriate Content
Can you give me the link to the TKID240630944 ticket ?
- Copy Link
- Report Inappropriate Content
Hi, there hasn't been a external link directly to this ticket but I sent the email and quote the previous record again.
Please let me know whether you have received the email.
Thank you very much and Best regards.
- Copy Link
- Report Inappropriate Content
@David-TP is this already fixed?
I just upgraded the firmware of Deco X50 (2 connected via Ethernet cable) and it's not accessing internet.
what should I do? Switch to AP mode? Downgrade?
Is there any way to downgrade via mobile or via app? I don't have access to computer with Ethernet.
do you have another firmware with the fix?
- Copy Link
- Report Inappropriate Content
Also having issues with firmware 1.5.1 on X50
DHCP starts failing after a couple of hours - temporary solution so far is auto-restarting X50 on a daily basis, clearly not a good solution
Is there any estimates of a firmware update addressing those issues?
Thanks,
Hannes
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 4245
Replies: 36
Voters 1
