P9 Flashing red but app says fine

2024-06-05 15:10:36

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-06-05

P9 Flashing red but app says fine

2024-06-05 15:10:36

I have a network of 5 x P9. One satellite has started flashing red despite close proximity (5') from main deco.

firmware is up to date.

Reboot won't work and switching on and off doesn't either.

The App doesn't show there is any issue.

1 Reply

2024-06-07 02:10:15 - last edited 2024-06-07 02:10:45

Posts: 7375

Helpful: 1195

Solutions: 915

Stories: 0

Registered: 2018-12-17

Re:P9 Flashing red but app says fine

2024-06-07 02:10:15 - last edited 2024-06-07 02:10:45

Hi,

You can use a wired device to connect to this unit directly. If the internet is working normally, then it is the Deco LED not showing correctly.

If it is not working, just reset the Deco unit and then add it again.

If it is still the same after you reset and reconfigure, please contact TP-Link technical support to check the warranty for you.