Not able to access NAS via DDNS outside of home network

Not able to access NAS via DDNS outside of home network

Not able to access NAS via DDNS outside of home network
Not able to access NAS via DDNS outside of home network
2024-05-31 17:27:40
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.5 Build 240222 Rel.50991n(5553)

Having issues with Dynamic DNS. I have currently configured NO-IP on the router and enable WAN Binding. I want to configure it in a way so that i can access my NAS via FTP and Its control panel via the web. I have already forwarded ports 80 and 21 via TCP and pointed it to my NAS's local IP.

 

The weird thing about it is that the DDNS address is able to access it in my local network but if I use my phone (on mobile network) with the same address, it doesn't work. How can I fix this, Thanks in Advance !

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#1
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8 Reply
Re:Not able to access NAS via DDNS outside of home network
2024-05-31 19:35:23

  @healthboost213 

 

Hi,

 

Can you please run the command ping [my NO-IP DDNS address] and then report back the two leftmost numbers of the IP address reported by the ping command? (for example 125.34.x.x)

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#2
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Re:Not able to access NAS via DDNS outside of home network
2024-05-31 21:20:08 - last edited 2024-05-31 21:21:11

  @healthboost213 

Your Internet provider give you a public IP? or just private?

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#3
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 02:11:32
It says 10.209
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#4
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 02:14:03

  @ChrisBS ISP provides a public IP to the router

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#5
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 02:21:14 - last edited 2024-06-01 02:24:35

  @healthboost213 

 

The IP address range 10.0.0.0 - 10.255.255.255 are private IP addresses.

 

So, if your DDNS hostname resolves to the IP address of 10.209.x.x, then you will not be able to reach that IP address (i.e. your router) via the Internet.

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#6
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 02:43:28 - last edited 2024-06-01 02:57:57

  @woozle I just noticed that... I am pretty sure it was because i turned on WAN IP binding. I turned that option off and checked NO-IP. It shows my public IP (49.xxx.xx.xxx). 

 

However after that, I can't access the DDNS from within or outside the network. I am not even able to ping it. I can access the individual devices with their private ip (192.xxx) though. Very strange behaviour

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#7
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 12:50:51

  @healthboost213 

 

If "WAN IP binding = ON" results in the DDNS IP address being 10.209.xxx.xxx, then it means the WAN IP address of your Archer C6 router is 10.209.xxx.xxx.

 

As long as the WAN IP address of your Archer C6 is 10.209.xxx.xxx you will not be able to directly connect to that Archer C6 via the Internet.

 

There could be two reasons why that WAN IP address is 10.209.xxx.xxx.

 

1) Your ISP did something wrong when they created your account on their servers and they are assigning a private IP address to your broadband connection instead of a public one, like they told you.

 

2) There is another NAT router at your home that is connected between the incoming broadband line and your Archer C6 and it is turning the 49.xxx.xx.xxx IP address into the 10.209.xxx.xxx IP address.

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#8
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Re:Not able to access NAS via DDNS outside of home network
2024-06-01 16:29:25
From the IP Public Range you gave, sounds like your ISP is from a big provider in the Philippines, that ISP is known to be on CGNAT which you cannot port forward or a restricted public IP. Your ISP may offer you one but at a monthly cost or a public IP that rotates.
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#9
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