@terziyski 

Thank you for that info very helpful.

  @Marvin_S 

Again thank you for the help.

I can't understand why the VR2100 offered me the upgrade tbh, I was on the UK site as far as I know, it worked fine anyway in router mode anyway, it also disclosed some of the isp settings that they really don't want us to have as well, I'll try to roll it back later before disposal.

While you're here Marvin this may help you, in the UK the isp's using FTTP & indeed FTTC use a vlan id which again they don't like to disclose to the end user unless they have to, some use 0 which as I'm sure you are aware your routers don't allow.

So when someone buys your router and tries to set it up direct to the ONT the connection never establishes, this can be overcome by contacting the isp but what they do at their end I don't know exactly but so next time you get a user complaining that your router doesn't work this may help you work around it for them, if you have a look at the reviews you'll see "it didn't work" quite a lot of the time, I spent months trying different configurations before contacting my isp, 20 minutes later it was up and running, I'd taken my original AX20 back for a refund before buying it again and using it inline with the isp junk router because I wanted the WPA3 capabilities of it, I'll have a look at the EOL section for the AX20 in a minute. I just did the EOL and it's not there but the model isn't listed anymore on the front page for all routers but when you type AX20 into a search engine it pops up with EOL alongside it on it's own support page?

The other thing I would ask you to forward for consideration is to make the DDOS protection part of the standard config on the AX55 models and upwards rather than part of a subscription.

Regards Bogle.