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Beta Software Deco APP 3.8.102/3.8.129 - Prepare for A New Deco Onboarding Experience

Beta SoftwareDeco APP 3.8.102/3.8.129 - Prepare for A New Deco Onboarding Experience

David-TP

2024-05-24 08:10:46 - last edited Wednesday

Posts: 12796

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Registered: 2020-04-14

Deco APP 3.8.102/3.8.129 - Prepare for A New Deco Onboarding Experience

2024-05-24 08:10:46 - last edited Wednesday

Tags: #Deco App Related #Official

Model: Deco

Hardware Version:

Firmware Version:

Hi Deco Users,

Thanks to the dedicated work of our engineers, a new Deco App version has been created to enhance the Deco user experience.
This release mainly adds some enhancements and bug fixes to optimize the Onboarding Process. We are excited to announce that a field test is currently underway. Your engagement and feedback is highly appreciated!

What’s New

1. Supported a whole new Onboarding UI.
2. Reduced Onboarding time.
3. Simplified Onboarding steps.
4. Fixed some bugs and improved the stability.

Download Link

Android OS	Deco APP_3.8.102 via APK
iOS	Deco APP_3.8.129 in App Store-updated 2024.12.17

***On the Beta APP, if you can't subscribe to the Advanced Parental Control/Security+, or the subscription is only valid for a limited time, it is due to the subscription section being under a test environment and not fully integrated with the actual HomeSheild service platform. In this case, any previous subscription isn't charged. We recommend subscribing to the HomeShield service kit through the official app. If you have already subscribed on the official APP, the HomeShield service will function as intended.

Update Advice:

1. Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!

2. How to install the Beta App in Test Flight: https://testflight.apple.com/.

3. You could withdraw the Testing directly if you no longer wish to test the app by tapping Stop Testing in TestFlight on iOS or deleting the APP on Android OS.

How to submit Feedback

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

44 Reply

tonyjp2022

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Yesterday

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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience

Yesterday

i never changed the mtu i tried to left them at deflaut not cause any issues my cuurent network is 2 ex75pro & 2 x55 one of witch is the modem leadininto the main ex75 pro the mtu is 1500 across the network the ex75 pro with 2.5 gb wan port should allow for larger mtu acanac firmware updated by tplink the ex75pro is deco firmware

#98

loripod

LV1

Yesterday

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Registered: 2022-11-04

Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience

Yesterday

Hi David on my android smartphone The app stops working, every time I close it or put it in background, once I reopen it My clients disappear, the speeds are frozen at the last displayed state, the options and any changes are not displayed and/or loaded, returning only errors and/or failures. Sometimes the deco satellites also disappear or the main one doesn't work well (which is absolutely false).I understand that the beta state can bring errors but I have always used the "stable" version of the play store. I have had this problem for a few days, can you help me find a solution? I currently have the version 3.8.125

#99

David-TP

18 hours ago

Posts: 12796

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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience

18 hours ago

@loripod

Hi, Thanks for the update.

If there is another mobile, it is suggested to install the official Android 3.8.88 or IOS 3.8.129 version to see whether the offcial APP has the similar issue.

At the same time, please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

By the way, Can I have the model number of your Deco?

- Please also share some screenshots of your current network map, such as:

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

#100

loripod

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18 hours ago - last edited 18 hours ago

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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience

18 hours ago - last edited 18 hours ago

@David-TP hi David Thanks for your prompt response.I made the feedback from the decò app with some screenshots where I highlight the problem I encounter.My main decoder is a XE75 Pro V3 EU model, I have three other E4R V2 satellites, two of which are connected directly to the ethernet, I attach the screenshots. I had actually previously installed the app on a tablet as well and it worked correctly, unlike the smartphone.Where can I find the android version you suggested I install? I think the play store installs a more recent version than the one you suggested.

Deco Network Network Map

#101

Beta Software Deco APP 3.8.102/3.8.129 - Prepare for A New Deco Onboarding Experience

Beta Software Deco APP 3.8.102/3.8.129 - Prepare for A New Deco Onboarding Experience

What’s New

Download Link

Update Advice:

How to submit Feedback

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