Archer BE800 needs to close and reopen PORT every few days

Archer BE800 needs to close and reopen PORT every few days

Archer BE800 needs to close and reopen PORT every few days
Archer BE800 needs to close and reopen PORT every few days
2024-05-19 11:01:24
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20240227 rel.33191(5553)

So I have a PLEX media center and i have the 32400 port open on my router (NAT Forwarding)

every few days I cannot access the PLEX remotly and i need to close the port and reopen it to make it work again.

 

 

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#1
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6 Reply
Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-20 03:57:32

  @electrozed 

 

Hi, thanks for posting question on our community.

If the port forwarding doesn't work, please refer to the following troubleshooting steps:
    1. Make sure the server is accessible from the internal network.
    2. Make sure your router obtains the public WAN IP address, if your WAN IP is not a public one, port forwarding will not work. (CGNAT address is also private IP address that ranges from 100.64.0.0 to 100.127.255.255.)
    3. Check the firewall settings of your server, make sure it allows traffic from the outside Internet.
You may check more detailed instruction following the FAQ.

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#2
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Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-20 23:36:28

  @Marvin_S I think you didn't really read the problem 

opening the port working just fine. i can access plex media from out side my network easlly BUT every few days its stop working (also RDP) 
and i need to go to the router admin panel and close the port and re open it to make it work again 

 

its not related to firewall or any other problem out side the router. 

 

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#3
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Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-21 19:06:38
its happening to all open ports RDP, PLEX all working ok for few days and after just need to login to the admin dashboard : 192.168.0.1 going to NAT Forwarding ---> Port Forwarding i am clicking on the status button closing it and reopen it and its starting to work again this thing is very important to me and its a basic feature that is not working well please fix this !!!
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#4
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Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-22 02:57:36 - last edited 2024-05-22 02:58:07

  @electrozed 

 

Hi, you may configure the Address Reservation for the PLEX media center then observe whether the issue remains. 

If the issue remains, pleases share the screenshots of your port forwarding settings. Then we will consult the support engineers.

BTW, do you set up port forwarding for other devices and is there the same problem?

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#5
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Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-27 11:26:41

  @Marvin_S 

 

Hi, did you fix the issue?

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#6
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Re:Archer BE800 needs to close and reopen PORT every few days
2024-05-27 11:36:59 - last edited 2024-05-27 11:37:53

@Marvin_S simple as that : 
and i didn't fixed the problem 

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#7
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