Smart Connect turns off, Archer AX53 v2

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Smart Connect turns off, Archer AX53 v2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart Connect turns off, Archer AX53 v2
Smart Connect turns off, Archer AX53 v2
2024-05-14 04:42:46
Model: Archer AX53  
Hardware Version: V2
Firmware Version: 1.0.3

After turning off the power (or rebooting with the power off), Smart Connect turns off after a while at the next boot.

 

Auto update is also turned off.

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#1
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3 Reply
Re:Smart Connect turns off, Archer AX53 v2
2024-05-15 10:28:46

  @savickey 

 

Hi, thanks for posting question here.

Do you mean even you turn on Smart Connect and Auto Update, then rebooting/restarting the router via the power button or Web UI, then you log into the Web UI and check again, Smart Connect and Auto Update is disabled? A screenshot is also good to share.

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#2
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Re:Smart Connect turns off, Archer AX53 v2
2024-05-26 06:13:44

  @Marvin_S 

 

Technical support via email said you need to disable the "Settings > Advanced > System > About > Join User Experience Improvement Program" and reset router to factory defaults.
And at the next initial setup, do not enable this option.

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Re:Smart Connect turns off, Archer AX53 v2
2024-05-29 01:23:38

  @savickey 

 

Hi, thanks for your update. If that does not help, you may continue to feedback the local support.

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