New Redmi A2 cannot connect to DECO

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New Redmi A2 cannot connect to DECO

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New Redmi A2 cannot connect to DECO
New Redmi A2 cannot connect to DECO
2024-05-11 20:40:02
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.6.2

Hi,

 

Deco is fully updated, i just got a work phone a RedMi A2, it is fully updated.

I try to added to my network i get an error connecting on the phone.

i try it ti scan the qr code from the deco app cannot connect check your settings.

 

I turned on the guest network it connected.

 

Guest is also 2.5 and 5ghz enabled as the default.

 

What is the issue ?

 

Can someone help on this ?

 

Thank you

Vassilis

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#1
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4 Reply
Re:New Redmi A2 cannot connect to DECO
2024-05-12 04:15:18

@Vassilis Redmi A2 doesn't support 5 Ghz.

 

Try setting your network to 2.4 ghz only & see if the phone connects then

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:New Redmi A2 cannot connect to DECO
2024-05-12 09:11:26

  @ImtiazAli 

Thanks for the reply

I hear you

 

I tried it, didn't work. 

And why did it connect to the Guest Network then ?

 

main

 

 

guest

 

 

I have plenty of IOT devices with only 2.5 with no problem, they choose the band. and i even have a 2016 ZTE phone with android 8 that connects to my wifi

 

Any other suggestions ?

 

Thanks!

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Re:New Redmi A2 cannot connect to DECO
2024-05-12 11:41:36

  @Vassilis 

 

Set password for Guest Network exactly the same as it is for Main Network. If Redmi won't connect to Guest Network after that, take careful look at password and special symbols in it. Start 'simplifying' Guest Network password till Redmi connects again.

 

If Redmi can connect to Guest Network with same password as Main Network, the password is not the issue.

 

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Re:New Redmi A2 cannot connect to DECO
2024-05-12 15:27:31

  @Alexandre. 

 

Thanks, i know about this kind of bug, now the fantastic is that my main wifi password is a long password with nbo symbols, it is a sentence with no spaces.

The gues password is a complex with all kind of symbols and yet it connects !!!! laugh This is amazing !

 

The difference i see is the main is a hidden network, although again i have older phones connecting.

I will try to unhide but it screwes some other connects after hiding it again.

 

This is totally weird!

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