hp printer
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
hp officejet 8010 i had the same issues with tplink ax73 now the ix75pro my hp officejet is droped off the network hp instant ink not seeing the printer online the whole networking is working fine all my 14 20 devices are seeing the internet are showing on the network the hp printers shows the blue light that 5 ghz is connected to the network
Wonfering if anyone else is experinceing this issue the printer is showing online then drops offline but your network works fine
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Do you mean, the HP OfficeJet 8010 is working well and online on the Deco APP, but the HP Instant Ink page constantly said the printer was offline?
like the post mentioned here:https://h30434.www3.hp.com/t5/HP-Instant-Ink/HP-instant-ink-offline-error/td-p/7635700
If you experienced the same issue on Archer AX73 and XE75 Pro, would it be possible that you might not configure the printer properly on the HP Instant Ink?
It is also suggested to refer to the following suggestions:
- change the WAN DNS on the Deco to 8.8.8.8:How to change DNS server settings on my Deco
- enable UPNP under Deco APP<More>Advanced>NAT forwarding>UPNP.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
Hi, Do you mean, the HP OfficeJet 8010 is working well and online on the Deco APP, but the HP Instant Ink page constantly said the printer was offline?
like the post mentioned here:https://h30434.www3.hp.com/t5/HP-Instant-Ink/HP-instant-ink-offline-error/td-p/7635700
If you experienced the same issue on Archer AX73 and XE75 Pro, would it be possible that you might not configure the printer properly on the HP Instant Ink?
It is also suggested to refer to the following suggestions:
- change the WAN DNS on the Deco to 8.8.8.8:How to change DNS server settings on my Deco
- enable UPNP under Deco APP<More>Advanced>NAT forwarding>UPNP.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
It sounds like you're experiencing connectivity issues with your HP OfficeJet 8010 printer, despite your network appearing to be functional. The printer connects briefly but then drops offline, even though other devices are successfully connected to the network.
First, ensure that the printer's firmware is up to date and that it's within the range of your Wi-Fi network. Try restarting both the printer and your router to refresh the connection. You might also want to check for any interference from nearby electronic devices and ensure that the printer is not too far from the router.
If the problem persists, consider assigning a static IP address to the printer to prevent it from losing connection. Additionally, verify if there are any specific settings on your TP-Link AX73 or IX75Pro routers that could be affecting the printer's connectivity.
If none of these solutions work, contacting HP Support or seeking assistance from online forums with similar networking setups may provide further insight or troubleshooting steps.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 576
Replies: 4
Voters 0
No one has voted for it yet.