Hi all,

I just purchased the Bluetooth USB500 adapter

Plugged it and let Windows 11 auto install it

It's ON in the settings, but can't find any other bluetooth device, and when trying to remove previously paired devices it fails "cannot remove"

I installed the driver downloaded from TP link's center, nothing's fixed (I restarted numerous times in bewteen)

I checked the events, I have an error "device ... had a problem starting"

And a warning "device was not migrated due to partial or ambiguous match"

I uninstalled the TP link driver, the error went away but the warning remained..

How can I resolve this?

Error log:

Device USB\VID_2357&PID_0604\E848B8C82000 had a problem starting.

Driver Name: oem124.inf
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Service: BTHUSB
Lower Filters: RtkBtFilter
Upper Filters: 
Problem: 0x15
Problem Status: 0x0

Warning log:

Device USB\VID_2357&PID_0604\E848B8C82000 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_10C4&PID_8105\5&38e97a59&0&5
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)
Migration Rank: 0xF000FFFFFFFF0033
Present: false
Status: 0xC0000719