Need help with Deco X20. Too many disconnection

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Need help with Deco X20. Too many disconnection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Need help with Deco X20. Too many disconnection
Need help with Deco X20. Too many disconnection
2024-04-04 07:18:25
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.2.0 Build 20231221 Rel. 56452

The thread rule are very annoying so I try to save as picture and paste it

 

 

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#1
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Re:Need help with Deco X20. Too many disconnection
2024-04-06 03:41:35

I've got a suggestion from TP-Link Technician in Thailand to change DNS setting to 8.8.8.8

 

Since 4/4/2024 8pm until 6/4/2024 10AM, so far only 1 CCTV disconnect

 

I will update the final again soon

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#2
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Re:Need help with Deco X20. Too many disconnection
2024-04-22 06:30:56

Still offline very often

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#3
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Re:Need help with Deco X20. Too many disconnection
2024-05-29 04:01:42

So far it still happen but I figure it out that because one iPhone entering the IMOU App and then the Deco collapsed.
Once the iPhone leaves the App, the Camera comes back online.

 

Just only my wife phone (13 Pro Max), her phone memory is almost full 512 GB. I don't know is that the cause or not?
I have tried to invite other iPhone into my IMOU App but nothing fail.

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#4
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