Deco Network suboptimal Slow/Unstable
Hallo
During the corana period, with 4 people working from home in the same apartment we ran into problems with our Wifi, it was getting slow. And in some rooms the connection was very bad. We live in an apartment 160 m2 with a lot of concrete. I first tried a cheaper Mesh system but that did not work. Finally I purchased two M9 plus hubs, and that did the trick. The head in our small office and the satellite close to the bedrooms did the trick.
Enter 2024, our Internet provider no longer supports ADSL (did the trick for us), so we needed to upgrade to a fiber network. The new modem has changed location due to cable management and acces to the apartment. We could no longer place the head Deco in a central location and the link with the satellite became quite poor. So same problem again as 4 years ago. The fiber connection is fast at least 300 Mbps down and uploading speed. I tried skipping the Deco all together but that did not solve the problem. Great connection in the main room, but nothing in the bedrooms (where some of the home offices are located).
So I bought a third M9 plus, and I placed it back at the original location (as a salellite), in the hope that the satellite at the far end would get a better signal. First that did not work since the deco's arranged themselves in a star configuration. Then I learned that I can force the connections between Deco's. That gave me the shedule as below.
"Woonkamer" is the main deco and is actually located at the entry of the apartment, I had to place it in a vertical position and it is placed close to a wall, its a bit boxed in but I can't improve that
"Kantoor" is the old location of the main hub. Properly placed horizontally with could 360 acces.
"Gang" is the satellite further away, with many doors and walls in between.
The results are very mediocre to say the least. The speed I get via the Mesh on my imac on a central location is 55 Mbps down and 22 Mbps up. A very modest result given the original signal, its far worst in the other area's of the apartment. Worst then before with the 2 Deco set-up. Also What I noticed while we are closed to the satellite Kantoor, it still connects to woonkamer. I actually have no connections to woonkamer. ON gang we have connections but as I said not very good.
So my questions are
1 One why is my Deco wifi amlost 10 times lower then the original signal
2 Any advice on the set-up to improve the wifi in the whole appartment?
BR
Samuel
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I see. I am assuming you have undone all changes I asked you to do and you've got Internet back.
You have interesting networking gear setup, I am not going to ask you for more changes to it. We can focus on improving Deco mesh WiFi performance with what you have.
These are the first steps:
1. Find how to disable WiFi on "Internet box" and disable it. You can deal with that separately from everything else I ask you to do, but it is a must. Having Main Deco WiFi and "Internet box" WiFi in such close proximity from each other is what may be impacting WiFi speeds and stability.
2. Switch Deco mesh to run in Access Point mode. In that mode, all Deco settings that impact bandwidth will be removed. Just in case there are some not optimal settings impacting speeds, these will be disabled. Later, if you want to restore Deco mesh default Router mode, you can do that easily. See Switching a Deco to Access Point (AP) Mode
3. After you have configured Deco mesh in Access Point mode, when it settled down and you have Internet, run "Test Internet Speed" in Deco app multiple times and give me screenshot with results, example:
This will show speed of Internet link from Main Deco to the Internet.
That's it for now. Will wait for your reply.
Our next steps, if these were successful, will be to measure WiFi speed from Main Deco, double check how Satellite Deco connect to each other and with what quality of WiFi backhaul signal, and run speed tests with Satellite Deco. I'll give you more details later.
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deco connecting as I wish
the speedtest looks promising. Testing all locations now
samuel
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Hallo
Ok testing the systems
Test result on the deco app
Via ookla standing next to the main deco "Woonkamer'
Standing next to kantoor
worst position in the house with all doors closed, in my home office closed to "Gang"
Not a very good result and is largly fluctuating, also it seems I was not connected to 'gang' but to "kantoor"
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Main Deco is good, we can now work on Kantoor.
Make screenshot of Kantoor info page in Deco app and post it here. I would like to see how it looks now. Example:
If all looks good, next step will be running speed tests through Kantoor and I'll give you instructions how to do that.
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Kantoor
woonkamer
gang
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Sorry, I also need to see top part of Satellite Deco info page which says "Connected to." The same top part of screen as it is on my example.
Also, would you please translate to English word "Gemidd..." that is on top of "Signaal." Google Translate is not helpful.
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Thanks. So, Signal is OK and Satellite Deco connects to Main Deco using all three bands, which is correct.
Now we can do speed testing for Kantoor. Do it the following way:
1. Run "Network Optimization" in Deco app.
2. Power off Satellite Deco Gang.
3. Turn off 2.4GHz band for Deco Main Network, leaving only 5 GHz:
4. Bring smartphone you use for speed testing close to Kantoor, about 1-2 meters from it. Turn off/on WiFi on smartphone to make sure it connects to Kantoor.
5. Check in Deco app that smartphone is connected to Kantoor.
6. Check link speed on smartphone: How to check the associated/link speed on a wireless client . In such close proximity to Deco node link speed should be 860-866Mbps both for download (receive) and upload (transmit). If speed is less, move smartphone even closer and repeat steps 4-6. If smartphone is closer than 1 meter but link speed is way below 800-866Mbps, please tell me what is the link speed and also in Deco app open info page of smartphone and see where and on which band it is connected.
7. Continue with this step only if link speed is good. Run multiple speed tests back to back in Ookla app on smartphone. Provide results here.
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You can undo all changes I asked you to do after completing this speed testing.
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Hallo
Looks pretty bleak again.
Disconnected Gang went on 5 gHz only. ran the optimizer Speedtest at Kantoor with ookla 16 Mbps, I am connected to kantoor. Went back to the old situation 5 and 2.4 channels same result.
Tested the Black internet box Wifi is at 500 Mbps.
No clue what is going on but Mesh Network is very bad today
Samuel
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