Connection Issue

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Connection Issue

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Connection Issue
Connection Issue
2024-03-22 12:47:04 - last edited 2024-04-08 09:14:58
Model: Archer AX11000  
Hardware Version:
Firmware Version:

Just had full fibre 900 installed and have tried everything to get the Archer connected to the fibre box but I am getting nowhere. Has anyone managed to get this working with full fibre connection?

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Re:Connection Issue-Solution
2024-03-25 07:44:55 - last edited 2024-04-08 09:14:58

  @JohnBhoy84 

 

If no internet access with your router, you may try the following troubleshooting

Case One: Orange/Red Internet light on the router:

    1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

    3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

    4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone: https://www.tp-link.com/support/faq/2264/

 

Case Two: Green Internet light on the router:

    1. Login to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

 

You may check more detailed instructions following the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Connection Issue-Solution
2024-03-25 07:44:55 - last edited 2024-04-08 09:14:58

  @JohnBhoy84 

 

If no internet access with your router, you may try the following troubleshooting

Case One: Orange/Red Internet light on the router:

    1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

    3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

    4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone: https://www.tp-link.com/support/faq/2264/

 

Case Two: Green Internet light on the router:

    1. Login to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

 

You may check more detailed instructions following the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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