Archer AX73 Drop outs

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer AX73 Drop outs

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX73 Drop outs
Archer AX73 Drop outs
2024-03-22 02:22:54 - last edited 2024-04-08 09:15:45
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.0.12 Build 20231023 rel.42641(4555)

On a daily basis I keep getting Internet drop outs. I'm Australia based and with Lets Be Mates NBN. When the issues occur, my NBN box has 4 green lights, so its ok. Its just my AX73 router, the online light goes to Orange. Happens for about 30 seconds, then comes good. Logs are like below each time. I've had the NBN tech come out and check and say all fine. I've replaced the cable between router and modem and from the modem to the wall socket.

 

2024-03-22 12:28:28 PPP INFO [3069] ppp send IPCP Req options(addr=0.0.0.0;dns1=0.0.0.0;dns2=0.0.0.0;)

2024-03-22 12:28:28 PPP INFO [3069] ppp receive CHAP Success: Authentication succeeded

2024-03-22 12:28:19 PPP INFO [3069] ppp send CHAP Response name=aXXXXATmatenbnDOTcomDOTau

2024-03-22 12:28:19 PPP INFO [3069] ppp receive CHAP Challenge name=<null>

2024-03-22 12:28:19 PPP INFO [3069] ppp receive LCP ACK

2024-03-22 12:28:19 PPP INFO [3069] ppp send LCP Request options(mru=1480;magic=0x413050ef;)

2024-03-22 12:28:19 PPP INFO [3069] ppp send LCP ACK

2024-03-22 12:28:19 PPP INFO [3069] ppp receive LCP Request options(authtype=PPP_CHAP|type(MS-CHAP1);mru=1492;magic=0x21defddf;)

2024-03-22 12:28:16 PPP INFO [3069] ppp send LCP Request options(mru=1480;magic=0x413050ef;)

2024-03-22 12:28:16 PPP INFO [3069] pppoe receive PADS sess-id(13185)

2024-03-22 12:28:16 PPP INFO [3069] pppoe send PADR Host-Uniq(bfd)

2024-03-22 12:28:11 PPP INFO [3069] pppoe send PADR Host-Uniq(bfd)

2024-03-22 12:28:11 PPP INFO [3069] pppoe receive PADO form AC-MAC(cb:8b:f0:ea:99:cb)

2024-03-22 12:28:11 PPP INFO [3069] pppoe receive PADO AC-Name(wireline)

2024-03-22 12:28:11 PPP INFO [3069] pppoe send PADI Host-Uniq(bfd)

2024-03-22 12:28:11 PPP INFO [3069] pppoe send PADT due to(resending PADI)

2024-03-22 12:28:06 PPP INFO [3069] pppoe send PADI Host-Uniq(bfd)

2024-03-22 12:28:06 PPP INFO [3069] pppoe send PADT due to(resending PADI)

2024-03-22 12:28:05 PPP INFO [16824] ppp send LCP TermReq due to Peer not responding

  0      
  0      
#1
Options
1 Accepted Solution
Re:Archer AX73 Drop outs-Solution
2024-03-25 06:22:23 - last edited 2024-04-08 09:15:45

  @Rigby 

 

Hi, for WAN connection unstable (Router Internet LED turns red/orange occasionally):

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.

    2) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.

  

For more details, please refer to this thread: What if TP-Link Router Disconnects from Internet? 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Archer AX73 Drop outs-Solution
2024-03-25 06:22:23 - last edited 2024-04-08 09:15:45

  @Rigby 

 

Hi, for WAN connection unstable (Router Internet LED turns red/orange occasionally):

    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.

    2) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.

  

For more details, please refer to this thread: What if TP-Link Router Disconnects from Internet? 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options