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XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024

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XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024
XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024
2024-03-20 08:20:20
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version: 1.29

All 3 nodes are solid red, app reports no internet. Internet is working fine. System time on one node is Christmas Day 2023, but others are fine. Wired as access points to a Three Mobile 5g router. 

 

They report via web gui that their firmware is up-to-date

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Re:XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024
2024-03-20 09:11:41 - last edited 2024-03-20 09:15:06

  @Poppy_Lucy I have had that happen a few times. The best option is to ignore the LEDs and the app unless you actually have a problem. I assume you are using the XE75Pro in router mode, which seems to be especially buggy. I have gone back to using my Fritzbox router with the XE75 Pro in AP mode. See: https://community.tp-link.com/en/home/forum/topic/657968

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Re:XE75Pro v2 - all three lights red, but internet - started yesterday 19th March 2024
2024-03-21 08:22:07

  @Poppy_Lucy 

I think your case is a little bit different. It is quite like the network detection data from Deco has been blocked by the Three Mobile 5g router.

Have you set up any DNS filter rules or Access Control settings for Deco?

Wait for your reply and best regards.

 

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