Can't remotely manage Deco app
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I setup a Deco S7 3 pack at my company and it works fine. However when I went out of my company, Deco app shows blank page Let's begin. I can't access the system remotely. So I don't know if this is a bug or it works that way. Hope you guys can help. Thanks a lot! 
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thank you very much for your feedback.
May I know your current firmware version of Deco S7?
It is suggested to update the firmware to the latest 1.4.5 Build 20231128 first:
https://www.tp-link.com/en/support/download/deco-s7/#Firmware
How to Update the Firmware of Deco (method 2)
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for your feedback.
May I know your current firmware version of Deco S7?
It is suggested to update the firmware to the latest 1.4.5 Build 20231128 first:
https://www.tp-link.com/en/support/download/deco-s7/#Firmware
How to Update the Firmware of Deco (method 2)
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP thanks a lot for your support. I upgraded the firmware and it works like a charm. I can remotely access and manage the system now. Deco S7 can have max 6 packs, right?
- Copy Link
- Report Inappropriate Content
Hi, yes,
For a pure WiFi Backhaul Mesh system, we recommend up to 6 units in one Deco Mesh network.
How many Deco units can I add to my Deco mesh network?
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 466
Replies: 3
Voters 1