Decos dropping VPN connections

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Decos dropping VPN connections

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Decos dropping VPN connections
Decos dropping VPN connections
2024-03-07 19:15:24
Model: Deco S4  
Hardware Version:
Firmware Version:

I need to use a Cisco AnyConnect VPN service on my work computer when working from home however my Deco's keep dropping my VPN connection. if i connect directly to my modem i have no issues. my problem is i sometimes work where the wifi signal is low from my main router and need to connect to the decos to get better wifi signal. how do i resolve this issue?

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Re:Decos dropping VPN connections
2024-03-08 07:38:32

  @Glenvdm 

Hi, Thank you very much for your feedback.

Did you set Deco S4 into Access Point mode? And is Deco S4 using the same SSID name as the main ISP Wi-Fi router?

Are you able to have a stable VPN connection when the work computer is connected via an Ethernet cable to the nearby Deco S4?

Here are also some suggestions for your reference:

1. Disable "Mesh Technology" on the Deco APP for the work computer.

2. Turn off "fast roaming" and "beamforming" on the Deco APP>More>Advanced.

Best regards.

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