Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Deco X50-4G crashing since update

< Deco

Deco X50-4G crashing since update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco X50-4G crashing since update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

kingm

2024-03-04 18:59:10

Posts: 4

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-03-04

Deco X50-4G crashing since update

2024-03-04 18:59:10

Tags: #Firmware Update

Model: Deco X50-4G

Hardware Version: V2

Firmware Version: 1.1.0 Build 20230703 Rel. 62076

I recently updated updated the firmware of my Deco X50-4G and since doing so it's become extremely unstable, rebooting/crashing every few days.

2 Reply

David-TP

2024-03-05 06:32:36

Posts: 13384

Helpful: 1919

Solutions: 1452

Stories: 9

Registered: 2020-04-14

Re:Deco X50-4G crashing since update

2024-03-05 06:32:36

@kingm

Hi, Nice to see you again.

May I know who is your SIM carrier?

Did the first main Deco turn solid red during the disconnection?

Would you mind sharing a screenshot of the internet settings on the Deco APP when the internet dropped out, such as:

Wait for your reply and best regards.

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

kingm

LV1

2024-03-05 06:46:20

Posts: 4

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-03-04

Re:Deco X50-4G crashing since update

2024-03-05 06:46:20

@kingm

Hi David, so the carrier is Smarty (part of Three network) and the settings are the same as your pic other than data roaming is disabled. It looks like the main Deco (X50-4G) reboots, not sure if it turns red as I'm never quick enough to see but I have caught it where its yellow which I think is mid reboot.

Deco X50-4G crashing since update

Deco X50-4G crashing since update

Information

Voters 0

Tags