@David-TP I have the exact same problem with the BE65-5G router – it keeps turning red and losing the network. The only fix is to set the BE65-5G to "4G only." External antennas are connected, and the signal is excellent.I have the exact same problem with the BE65-5G router – it keeps turning red and losing the network. The only fix is to set the BE65-5G to "4G only." External antennas are connected, and the signal is excellent.

  @David-TP  still no solution yet for this issue? Just a workaround with version 1.2.0

I have experienced this problem for a couple of weeks now. I'm running the latest firmware version that is installable through the app.

Just letting you know the obvious, there are probably thousands of people having this issue but they cant be arsed to look into it.

The downtime is usually 1-5 minutes. We're using X50-5G at a company with 10 users. People are frustrated but we just wait until it works.

Some use their mobile network during downtime. It happens around 10-30 times per day.

I have no idea if it's related but i can see the CPU going to 100% in the small graph, but you can't tell any time frames from that.

I'm a web developer, but we're using mac here so i cant install the logging firmware.

Is there any confirmed workaround? Using 4G only?

I bought Deco X50 5G and 3 Deco X50 mesh. Past month I've tried everything but router keep disconnecting daily and takes 3-5 minutes to reconnect.

I've followed all your instructions.(up to date firmware 1.1.7., daily reboots, manual carrier, 4g only, PIN free, external antenas, excellent signal, I've tried band lock & cell lock) but problem persist and it is happening on daily basis, sometimes up to 10 times per day.

I live in Croatia and have HT (Hrvatski telekom - T-mobile) for provider. When router disconnects internet on my phone (mobile data) keeps working fine on same tower cells router was connected to. I have other Xiaomi router and it works just fine but I want to connect external antennas and bought Deco mesh.

As I can see many people over the world have the same issue and if it is firmware based it's unbeliveable you are not able to fix it.

Logs and images: https://www.dropbox.com/scl/fo/ivfh0hg6up5ieaunsz6kc/ALM6RsqIF3pwVwvRUVS1qns?rlkey=7sul68zn34fefig7svdby3h1w&dl=0

  @David-TP I have the same issue as well. I've got the X50-5G with 4x M5 also connected to it. My carrier is Vodafone Greece. I have medium to good 5G coverage in the area. I get 300Mbps speeds usually from my cellphone in 5G and some times I get the same numbers when connected to the decos. Unfortunately most of the day I get less than 1Mbps when on WiFi and 1-3 times every day the deco led turns red and I get no Internet coverage for 5-10 minutes. I have turned the network from auto to manuall and selected my carrier, I checked my APN profile, I removed the pin on my SIM card, I changed the channel width for 5GHz WiFi, I deactivated 5GHz and tryed only 2.4GHz, I changed channels, I activated/deactivated QoS, I changed the location of the main Deco(and the other decos) and I downgraded from 5G to 4G with no luck.

I bought a 300€ device + the price of the 4 extra M5 decos and even though there is decent 5G coverage I still can't have a good internet connection wich makes me very disappointed for my purchase and the time I spend setting everything up. I hope this gets fixed soon and I havent thrown my money to the garbage...

I won't go over the trouble to install a different firmware manually just to get log files and send them to you. There should be a function/button to automatically ask permission and send the log files to your support if there is an issue with your product.

Also it would be nice for your customers if you could make a list with compatible antennas for your product for every carrier/country.