Cannot Access Specific Websites sometimes on TP Link XC220G3v but getting ping responses.

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Cannot Access Specific Websites sometimes on TP Link XC220G3v but getting ping responses.

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Cannot Access Specific Websites sometimes on TP Link XC220G3v but getting ping responses.
Cannot Access Specific Websites sometimes on TP Link XC220G3v but getting ping responses.
2024-02-09 04:54:54 - last edited 2024-03-21 04:32:45
Tags: #xc220g3v
Model: General Product  
Hardware Version: V2
Firmware Version: 1.8.0 0.8.0 v6062.0 Build 230612 Rel.7402n

I bought this TP Link XC220 G3v ONU recently.

 

But the issue is, many websites are not opening in this ONU, they are getting timed out. I have tried these methods:

  1. Changed the DNS in both LAN & WAN.
  2. Changed the MTU to optimal MTU by examining the MTU supported by my ISP.
  3. Disabled IPv6
  4. Upgraded the firmware from 1.7 to 1.8.

But still the issue persisted. And to clarify this issue happened only on particular IP addresses on this device only. I have Digisol DG6821AC ONU and with the same IP there is no issue. Another thing I noticed that when this is happening on IP A let's say 1.1.1.10 (NOTE one thing that at this time the website opens if I use a VPN and also without a VPN I get ping and traceroute responses seamlessly of the website which is not opening), then after several times of disconnecting & connecting the WAN interface, when that IP 1.1.1.10 is reassigned it had no problems (without VPN), the websites opened without and issues. Same IP first not opening later opening, only on this TP Link XC220G3v ONU.

 

Attached the Video of the issue.

 

ISP: BSNL

 

Please help me resolve this issue.

Similar Issues:
Can't reach specific websites - Home Network Community (tp-link.com)

Deco seems to be blocking some sites including one very specific IP? - Home Network Community (tp-link.com)

Update (12.02.2024): On restarting the ONU, there is this issue, the websites do not open but I can get ping and tracert responses from both PC and mobile. after restarting, if I disable and then re-enable the WAN PPPoE interface/connection (only this) I get assigned the same IP and this time the issue is gone.

 

 

File:
2024-02-11 14-27-50.mp4Download
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Re:Cannot Access Specific Websites sometimes on TP Link XC220G3v but getting ping responses.
2024-02-22 07:06:02 - last edited 2024-03-21 04:32:45

  @Archisman 

 

Hi, please contact your ISP or the local support team in your area for help, as this modem is for ISPs and we community don't have its related information.

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