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Connection Preference working not correctly

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Connection Preference working not correctly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection Preference working not correctly
Connection Preference working not correctly
2024-02-07 14:14:10
Tags: #Connection Preference
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Hi,

 

The feature connection preference is working not correct

 

Steps to reproduce:

1. Choose a prefer deco for a device

Expected: 

- It should only connects to the prefer deco

Actual
- It auto picks a deco to connect which is not the prefer deco

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#1
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6 Reply
Re:Connection Preference working not correctly
2024-02-08 08:20:49

  @doanthuanthanh 

Hi, Thank you very much for the feedback.

May I know the model number of this client?

Have you also tried to turn off "Mesh Technology"?

Theoretically,  the Deco will first recommend the preferred Mesh APP but the client will decide whether or not to accept the offer. In your case, I think the device refused the offer.

You could try to turn off the WLAN setting on the device and put the device next to the "preferred Deco", then turn the WLAN back on.

It is also suggested to refer to the FAQ Why my clients don't roam/connect to the nearest Deco node?

Best regards.

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#2
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Re:Connection Preference working not correctly
2024-02-08 22:03:40 - last edited 2024-02-08 22:04:24

  @David-TP 

 

This is all good, but in that case Deco app wording for Connection Preference is misleading. It claims device will ONLY connect to selected Deco:

 

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#3
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Re:Connection Preference working not correctly
2024-02-10 07:27:19

  @Alexandre. I confirm is not working on M5 and X50 Outdoor. ONLY is a wrong translation as in reality is not working. It would be helpful in relation with IOTs as they are fixed. But is not working.

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#4
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Re:Connection Preference working not correctly
2024-02-10 07:28:18

  @CCDan 

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#5
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Re:Connection Preference working not correctly
2024-02-11 10:32:22 - last edited 2024-02-11 10:32:44
Just a M4 (2-pack) user who regrets buying it
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#6
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Re:Connection Preference working not correctly
2024-02-24 12:08:28

Hi  @David-TP ,

 

I used deco devices m5 version 3. Firmware Version: 1.7.3 Build 20230906 Rel. 59213

Steps:

1. Turn off mesh technology

2. Pick a prefer deco and wifi band. Wait a minute then it picked the target deco

3. For a long time (<1day), it's auto connected to the other deco.

Expect: 

- It should keep connecting to the prefer deco

- If the prefer deco is turned off, it's should be offline then reconnect to the prefer deco when it is online again.

 

Thanks !

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#7
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Helpful: 0

Views: 850

Replies: 6

Tags

Connection Preference
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