Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Connection Preference working not correctly

< Deco

Connection Preference working not correctly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Connection Preference working not correctly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

doanthuanthanh

2024-02-07 14:14:10

Posts: 5

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-06-30

Connection Preference working not correctly

2024-02-07 14:14:10

Tags: #Connection Preference

Model: Deco M5

Hardware Version: V3

Firmware Version:

Hi,

The feature connection preference is working not correct

Steps to reproduce:

1. Choose a prefer deco for a device

Expected:

- It should only connects to the prefer deco

Actual
- It auto picks a deco to connect which is not the prefer deco

6 Reply

David-TP

2024-02-08 08:20:49

Posts: 12796

Helpful: 1796

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:Connection Preference working not correctly

2024-02-08 08:20:49

@doanthuanthanh

Hi, Thank you very much for the feedback.

May I know the model number of this client?

Have you also tried to turn off "Mesh Technology"?

Theoretically, the Deco will first recommend the preferred Mesh APP but the client will decide whether or not to accept the offer. In your case, I think the device refused the offer.

You could try to turn off the WLAN setting on the device and put the device next to the "preferred Deco", then turn the WLAN back on.

It is also suggested to refer to the FAQ Why my clients don't roam/connect to the nearest Deco node?

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Alexandre.

LV6

2024-02-08 22:03:40 - last edited 2024-02-08 22:04:24

Posts: 4067

Helpful: 2378

Solutions: 554

Stories: 0

Registered: 2020-10-22

Re:Connection Preference working not correctly

2024-02-08 22:03:40 - last edited 2024-02-08 22:04:24

@David-TP

This is all good, but in that case Deco app wording for Connection Preference is misleading. It claims device will ONLY connect to selected Deco:

CCDan

LV2

2024-02-10 07:27:19

Posts: 34

Helpful: 18

Solutions: 0

Stories: 0

Registered: 2023-05-20

Re:Connection Preference working not correctly

2024-02-10 07:27:19

@Alexandre. I confirm is not working on M5 and X50 Outdoor. ONLY is a wrong translation as in reality is not working. It would be helpful in relation with IOTs as they are fixed. But is not working.

CCDan

LV2

2024-02-10 07:28:18

Posts: 34

Helpful: 18

Solutions: 0

Stories: 0

Registered: 2023-05-20

Re:Connection Preference working not correctly

2024-02-10 07:28:18

@CCDan

ImtiazAli

LV4

2024-02-11 10:32:22 - last edited 2024-02-11 10:32:44

Posts: 607

Helpful: 280

Solutions: 33

Stories: 0

Registered: 2021-03-21

Re:Connection Preference working not correctly

2024-02-11 10:32:22 - last edited 2024-02-11 10:32:44

@Alexandre.

Just a M4 (2-pack) user who regrets buying it

doanthuanthanh

LV1

2024-02-24 12:08:28

Posts: 5

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-06-30

Re:Connection Preference working not correctly

2024-02-24 12:08:28

Hi @David-TP ,

I used deco devices m5 version 3. Firmware Version: 1.7.3 Build 20230906 Rel. 59213

Steps:

1. Turn off mesh technology

2. Pick a prefer deco and wifi band. Wait a minute then it picked the target deco

3. For a long time (<1day), it's auto connected to the other deco.

Expect:

- It should keep connecting to the prefer deco

- If the prefer deco is turned off, it's should be offline then reconnect to the prefer deco when it is online again.

Thanks !

Connection Preference working not correctly

Connection Preference working not correctly

Information

Voters 0

Tags