BE85 2.4Ghz WiFi Issue

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BE85 2.4Ghz WiFi Issue

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Martyns20

2024-01-19 14:24:09

Posts: 13

Helpful: 6

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Registered: 2019-01-05

BE85 2.4Ghz WiFi Issue

2024-01-19 14:24:09

Model: Deco BE85

Hardware Version: V1

Firmware Version: Firmware Version: 1.0.13 Build 20230927 Rel. 38826

@David-TP

It's been a couple of months since I posted about my issue with BE85 and 2.4GHz WiFi, which affected the 2.4GHz/IoT channels.

It was not possible to get the issue fixed so I reluctantly returned the BE85 to Amazon.

This is the original thread.

BE85 no 2.4GHz band - Home Network Community (tp-link.com)

Can anyone comment regarding any update on this, can anyone confirm if there have been any firmware updates that fix the issue.

I would really like to order another BE85 but I don't want to have the issue all over again.

Thanks,

1 Reply

David-TP

2024-01-22 02:42:52

Posts: 12509

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Registered: 2020-04-14

Re:BE85 2.4Ghz WiFi Issue

2024-01-22 02:42:52

@Martyns20

Hi, Martyn,

Nice to see you again.

After reviewing the previous case record with the engineer, he believed that the issue was isolated to the hardware of the individual unit and not connected to any Deco BE85 software. So I am pretty confident It wouldn't occur again.

Thank you very much and best regards.

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BE85 2.4Ghz WiFi Issue

BE85 2.4Ghz WiFi Issue

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