Connecting Deco M5 to Openreach ONT box directly

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Connecting Deco M5 to Openreach ONT box directly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connecting Deco M5 to Openreach ONT box directly
Connecting Deco M5 to Openreach ONT box directly
2024-01-18 10:00:22
Model: Deco M5  
Hardware Version: V3
Firmware Version:

I had connected Deco M5 directly to the ONT box and all was working fine for several months.  Then the internet connection had a problem and I had to reconnect to Vodafone router to resolve the issue.  After it was sorted, I connected directly to the oNT box but Deco no longer seems to get the internet connection (all works fine if I use Deco with Vodafone router). 

 

Looks like some settings may not be correct but I am not sure what to try.  Would appreciate your help in getting this resolved as I do not want to use Vodafone router.

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#1
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3 Reply
Re:Connecting Deco M5 to Openreach ONT box directly
2024-01-19 08:10:20

  @DMKKG 

Hi, welcome to the community.

Have you ever checked with Vofadone about what they might have changed during the network maintenance? maybe a new pair of username and password?

Do you use "Dynamic IP" or "PPPOE" when Deco M5 is connected to the ONT directly?

Thank you very much and best regards.

 

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#2
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Re:Connecting Deco M5 to Openreach ONT box directly
2024-01-19 09:29:01
Username and password have not changed. These are the settings I had used: PPPoE VLAN 911 MTU 1480
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#3
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Re:Connecting Deco M5 to Openreach ONT box directly
2024-01-19 11:47:54

  @David-TP 

According to Vodafone I should Set Encapsulation/protocol = PPPoA or PPP over ATM but neither of them seem to be available on the M5.

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#4
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