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Android phone unable to use mms with sms

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Android phone unable to use mms with sms

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Android phone unable to use mms with sms

2024-01-16 01:05:21 - last edited 2024-01-17 16:04:09

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Registered: 2024-01-16

Android phone unable to use mms with sms

2024-01-16 01:05:21 - last edited 2024-01-17 16:04:09

Model: Deco X60

Hardware Version: V1

Firmware Version:

Updated to Deco Mesh system two days ago. I started getting the following error when sending pictures attached to text messages " Message not sent: service not activated on network". Opened a ticket with Verizon yesterday. No issues found with network or phone setup. I have read some threads on the community board with similar problems and tried disabling and resetting some suggestions with no luck.

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2024-01-17 15:56:49 - last edited 2024-01-17 16:04:09

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Re:Android phone unable to use mms with sms-Solution

2024-01-17 15:56:49 - last edited 2024-01-17 16:04:09

Good morning, I have a motorla (moto g stylus 5G 2022) Android version 13.

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#3

3 Reply

2024-01-17 06:42:02

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Registered: 2020-04-14

Re:Android phone unable to use mms with sms

2024-01-17 06:42:02

Hi, I happen to see similar feedback. The user is also using Verizon.

https://community.tp-link.com/us/home/forum/topic/650366

May I know the model number of your Android phone?

Have you tried the suggestions here:

https://www.verizon.com/support/troubleshooter/im-unable-to-send-or-receive-text-messages/

Were you constantly having this issue when connecting to Deco X60?

Would the SMS work well after switching to the mobile data？

Thank you very much and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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2024-01-17 15:56:49 - last edited 2024-01-17 16:04:09

Posts: 3

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Registered: 2024-01-16

Re:Android phone unable to use mms with sms-Solution

2024-01-17 15:56:49 - last edited 2024-01-17 16:04:09

Good morning, I have a motorla (moto g stylus 5G 2022) Android version 13.

Recommended Solution

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#3

LV1

2024-01-17 19:10:29 - last edited 2024-01-17 19:12:58

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Registered: 2024-01-16

Re:Android phone unable to use mms with sms

2024-01-17 19:10:29 - last edited 2024-01-17 19:12:58

Thanks for checking with me on this issue. I kept a ticket open with the carrier and they finally admitted they were having mms issues with some customers. Went to the local store and they changed out our sim cards, rebooted the phones in the system. Today mms is working again. It wasn't the Deco mesh causing a problem. The timing of the outage and installing the Deco Mesh was at the same time.

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