I've been running the 1.2.10_build20240325 (6.21 updated) for a week now.

It is certainly more responsive with the app refreshing clients and showing transfer speeds more quickly and reliably.

However, the wifi network now seems to reboot a few times a day. I lose connection and see all satellites blinking red, and when I go to the main unit (XE75 Pro V2), it is solid yellow, so it appears to be rebooting.

A couple of minutes later, everything goes green, but these frequent unscheduled disruptions are frustrating and unacceptable with internet and streaming dropping out.

I was not getting this prior to the upgrade to 1.2.10. I hope a further update in the near future can address this issue.

  @OzPatricio 

Hi, welcome to the community.

Thank you very much for your feedback.

Is there any chance that you could save the system log on the web UI and send it to support.forum@tp-link.com?

How to log into the web-based interface of my Deco

Apart from the firmware upgrade, have there been any other changes recently?

By the way, how many times you have seen Deco restart itself so far?

Wait for your reply and best regards.

Thanks @David-TP. 

I experienced the Wi-Fi dropout and the main XE75Pro(2.0) reboot on at least 6 separate occasions whilst I was streaming or gaming this weekend.  (It may have occurred at other times that I didn't notice when I wasn't online as the system comes back without any intervention from me in around 5 minutes).

The only additional recent change to my setup was adding a Surfshark VPN to the router with selected clients (mainly cameras and IoT devices), but I removed this last Friday, and subsequently kicked my FTTP connection and power-cycled the XE75Pro and the problem continued to occur.  (I have also disabled Fast Roaming, Beamforming and QoS to remove them as potential causes).

As requested, I have sent logs captured after a couple of the reboots, and more detailed configuration information to support.forum@tp-link.com.

I hope this allows them to detect a configuration issue that either they, or I, can address.

I'll report back with their findings.

  @OzPatricio 

Hi, Thank you very much for the update.

I haven't find any email from you(via the community registration email address). Did you send the logs via another email?

I also left my own email in the Message . Could you please send the email again and add my email on the cc list?

Wait for your reply and best regards.

Thanks @David-TP.

Just noticed the original email stuck in my outbox.

Sending it through now, together with another log from a Wi-Fi dropout just minutes ago.

Cheers,

Patrick

  @OzPatricio 

Thank you very much for the update.

The email has been received and forwarded to the senior engineer for further assistance.

Please check the email later for more suggestions.

Best regards.