PX50 doesn't work with iphone 15 pro/ pro max
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Iphones 15pro and 15 promax connect to a mixed network, but are always at 2.4 ghz. If I give them a priority of 5 ghz, then they lose the network and no longer connect. Until I make a 2.5+5 ghz network. The other devices are working fine. When will TP Link fix this??
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thank you very much for your feedback.
May I know the current IOS on the iPhones? are they all on IOS 17.1.2?
Please change the wireless security mode on the main network to WPA2 to see whether they helped.
Please also turn off "Private Address" on the iPhones to see whether they can connect to 5 GHz.
I saw you also commented on a similar post and the original poster has updated the solution here:
https://community.tp-link.com/en/home/forum/topic/639960
Is only 5Ghz band 4 (channel 149-165) allowed in your region?
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
@AlexMor My Blackview A95 has this same problem with the PX50 mesh Deco's.
- Copy Link
- Report Inappropriate Content
@David-TP iOS 17.2 (21C62)
I have this system on my iPhone 15 pro m. I did what you wrote and it didn't help. It still does not connect in 5 GHz priority. I am in Indonesia. And on the device box the country is US. Maybe this is the problem?
- Copy Link
- Report Inappropriate Content
@David-TP here is a photo of the device
- Copy Link
- Report Inappropriate Content
@David-TP The problem only manifests itself on telephones and also on laptops purchased officially in Indonesia. Phones and laptops purchased in other countries work well and correctly.
- Copy Link
- Report Inappropriate Content
@Alexmesh is your country of purchase different from the country where you use it? the system is good, but it seems to me the problem is in the channels at 5 GHz
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for the further details.
I also think it is closely related to the wireless channel of 5Ghz.
And I notice you have both local-purchased devices and devices overseas. If the channel was set to band4, there is a chance that the devices purchased in different countries might not be able to detect the 5GHz.
In the meanwhile, I would like to follow up on your case via email and please check whether you have received my email.
Best regards.
- Copy Link
- Report Inappropriate Content
@AlexMor Purchased in my country (UK). It can see the 5ghz network fine but can't connect 99% of the time, oddly it won't connect to the TP link Omada access points at the gym either on 5ghz but can see the 5ghz network.
- Copy Link
- Report Inappropriate Content
@Alexmesh I got a lot of information. I am 100 percent sure that the problem is in different channels of work. TP link wrote that they will fix it.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 4
Views: 1014
Replies: 9
Voters 1