Can't hard reset extender in bootloop
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Hi all,
my range extender (AC750/RE190) is probably stuck in a bootloop - initially, only the power light keeps on blinking, then all lights blink once, and the cycle starts again. Pressing the reset button does nothing at all. I even did the 30-30-30 seconds rule - nothing happened. I can't detect the extender via the app.
Any ideas how to resolve the issue?
Best,
Dara
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Hi, Thank you very much for your feedback.
Do you have both RE200 and RE190? Are they both on V5? You could check the hardware version on the product label.
Could you please help me check the SN numbers on the RE200 and RE190?
After that, you could contact the local support/shop retailer to ask for warranty service:
- Warranty & RMA support: support.nl@tp-link.com (English/Dutch Service)
- Office Address: Bretagnestraat 26, 1200 Brussel, België
- Thanks a lot and best regards.
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Hi, Thank you very much for your feedback.
Do you have both RE200 and RE190? Are they both on V5? You could check the hardware version on the product label.
Could you please help me check the SN numbers on the RE200 and RE190?
After that, you could contact the local support/shop retailer to ask for warranty service:
- Warranty & RMA support: support.nl@tp-link.com (English/Dutch Service)
- Office Address: Bretagnestraat 26, 1200 Brussel, België
- Thanks a lot and best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
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