Enter web interface iot device

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Enter web interface iot device

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Enter web interface iot device
Enter web interface iot device
2023-11-28 11:12:52
Model: Deco XE75  
Hardware Version: V1
Firmware Version: Latest

Hi,

 

i need to do some settings on the web interface of my heating pump.

Since it is on the iot network, i can not enter it. Not from the main and not from the Iot network connected. It is not possible for me to connect it to the main network. So how can i enter it??

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Re:Enter web interface iot device
2023-11-29 06:15:16

  @JSTM 

Hi, Thank you very much for the feedback.

Are you trying to say, that when the heating pump is connected to IOT or the Main network of Deco, you are not able to access the web interface of the heating pump?

May I know the model number of the heating pump?

Deco doesn't isolate communication over the IOT network or the Main network, and I don't think the issue is due to Deco.

Wait for your reply and best regards.

 

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Re:Enter web interface iot device
2023-11-29 06:35:09

  @David-TP 

thanks for your reply.

the heating pump is on iot

 

my computer / telephone / tablet on iot or on main, can not reach it.

 

it's a local brand pomp

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Re:Enter web interface iot device
2023-11-29 07:22:46

  @JSTM 

Hi, 

Maybe you could try to ping the IP address of the heating pump on the laptop to check the communication first:

How to Use the Ping Command

Is the heating pump added to "Device Isolation"?

If not, there haven't been any settings else on Deco that are able to isolate each device.

Thank you very much and best regards.

 

 

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