DHCP server not stable
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The DHCP server does not work stable or cannot refresh soon when connected both wired and wireless LAN, it does not assign right IP to the devices sometimes.
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1. Please make sure the firmware version of your BE800 Router is the latest version, and let us know the current firmware version.
2. You could also try configuring static IP address on the client devices to see if the connection would be stable.
There is no problem if using static IP.
If the problem still exists, please help to confirm the following details for analysis:
It's ok now after reserved ip address.
1. Topology of your network, except for the BE800 router, is there any other satellite router or extenders etc.?
connect with PoE switch + ipcam + PC and hub + network printer
2. The issue happens on all client devices at the same time, or only some of the client devices have the issue randomly?
randomly at first when mobile + ipad + pc connect together.
3. How often does it usually happen? is there any error message and how do you get it work again?
at first period, pc showed connected with random ip number, restart router then ok.
4. How many client devices are usually connected to the router and what are they?
~8
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Hi, thank you very much for posting on TP-Link Community.
1. Please make sure the firmware version of your BE800 Router is the latest version, and let us know the current firmware version.
2. You could also try configuring static IP address on the client devices to see if the connection would be stable.
If the problem still exists, please help to confirm the following details for analysis:
1. Topology of your network, except for the BE800 router, is there any other satellite router or extenders etc.?
2. The issue happens on all client devices at the same time, or only some of the client devices have the issue randomly?
3. How often does it usually happen? is there any error message and how do you get it work again?
4. How many client devices are usually connected to the router and what are they?
- Copy Link
- Report Inappropriate Content
1. Please make sure the firmware version of your BE800 Router is the latest version, and let us know the current firmware version.
2. You could also try configuring static IP address on the client devices to see if the connection would be stable.
There is no problem if using static IP.
If the problem still exists, please help to confirm the following details for analysis:
It's ok now after reserved ip address.
1. Topology of your network, except for the BE800 router, is there any other satellite router or extenders etc.?
connect with PoE switch + ipcam + PC and hub + network printer
2. The issue happens on all client devices at the same time, or only some of the client devices have the issue randomly?
randomly at first when mobile + ipad + pc connect together.
3. How often does it usually happen? is there any error message and how do you get it work again?
at first period, pc showed connected with random ip number, restart router then ok.
4. How many client devices are usually connected to the router and what are they?
~8
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- Report Inappropriate Content
Hi, thank you very much for the detailed information.
Glad to hear that you have resolved the issue by using DHCP Address Reservation, we will report the issue to our senior engineer to see if they could reproduce the issue on our end. If you have any further issue, please let us know.
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