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X20 wireless network problem

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X20 wireless network problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

X20 wireless network problem

2023-11-25 04:49:06 - last edited 2023-11-25 05:31:51

Posts: 2

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Registered: 2023-11-25

X20 wireless network problem

2023-11-25 04:49:06 - last edited 2023-11-25 05:31:51

Tags: #Firmware Update

Model: Deco X20

Hardware Version: V3

Firmware Version: 1.1.4 Build 20230424 Rel. 63641

I have an internet of 500m/s(Download) and 500m/s(Upload).
Speed test via Deco App is 528m/s (Download) and 419m/s (Upload).
I'm try to the Ethernet speed from main Deco X20 would reach 520m/s(Download) and 506m/s(Upload), while the wireless speed is capped to only 142m/s(Download) and 441m/s(Upload).
I haven't turned on QoS, but I still have this problem.
I need help.

https://imgur.com/a/hHlouUJ

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#1

2 Reply

2023-11-27 06:47:41

Posts: 12314

Helpful: 1700

Solutions: 1084

Stories: 9

Registered: 2020-04-14

Re:X20 wireless network problem

2023-11-27 06:47:41

Hi, Have you also checked the wireless link speed on the mobile device:

How to check the associated/link speed on a wireless client

Did you test the wireless speed from the main Deco X20?

Please also turn off 2.4GHz temporarily in case the speed was from 2.4GHz.

Thank you very much and wait for your reply.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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#2

LV1

2023-11-27 11:47:11 - last edited 2023-12-03 02:22:34

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-11-25

Re:X20 wireless network problem

2023-11-27 11:47:11 - last edited 2023-12-03 02:22:34

Hi, Have you also checked the wireless link speed on the mobile device:

How to check the associated/link speed on a wireless client

->1200Mbps/1200Mbps

->https://imgur.com/a/DVQpgNv (picture 1)

Did you test the wireless speed from the main Deco X20?

->Yes.

->https://imgur.com/a/DVQpgNv (picture 2)

Please also turn off 2.4GHz temporarily in case the speed was from 2.4GHz.

->5GHz

->https://imgur.com/a/DVQpgNv (picture 3)

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#3