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Failure to re establish connection

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Failure to re establish connection

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Adam1261

2023-11-21 03:41:22

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Registered: 2023-11-21

Failure to re establish connection

2023-11-21 03:41:22

Tags: #Network Connectivity

Model: Deco XE75 Pro

Hardware Version:

Firmware Version:

I am having issues where when my internet connection drops from my modem. And re establishes. The deco will not detect the active connection. And the status light stays red until I reboot it or disconnect and reconnect the ethernet cord.

Any suggestions

1 Reply

David-TP

2023-11-24 09:14:13

Posts: 12336

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Registered: 2020-04-14

Re:Failure to re establish connection

2023-11-24 09:14:13

@Adam1261

Hi, Thank you very much for your time and patience.

When I checked your TP-Link email ID, I noticed the current firmware for Deco XE75 Pro_V2 is still on 1.0.0 Build 20221209. The latest firmware of Deco XE75 Pro_V2 is

Deco XE75 Pro_V2_1.2.2 Build 20230601

(The 1.2.7 firmware is also in the release process)

You could try to update the firmware to the latest version via web UI first:

How to Update the Firmware of Deco

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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