WPA-4220 v1 AV500 not accessible
After a failed firmware update my extender WPA4220 is not reacheable from TPPLC utility and doesn't sync. Wireless seems working as well as most buttons. Any clue?
Thanks
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Hi,
How did the firmware update fail exactly? Did you try to update with a firmware meant for another hardware version or model?
Have you already tested what happens if you reset the WPA4220 via the small recessed "Reset" button?
Copied from the official user's manual:
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To reset the powerline device:
With the extender powered on, use a pin to press and hold the Reset button for about 5 seconds until all
LEDs go off. When the Power LED turns on and the Wi-Fi LED starts to blink rapidly, the reset process
is complete and the default settings have been restored.
Be careful, don’t power off when the device is in reset process.
--------------------------------------------------------------------
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@JMCASH Already performed factory reset.
1. Want to share that extender seems to work (wireless & buttons working, Wireshark showing AV protocol broadcast[*]) but it doesn't pair after I press pair button (led goes from solid to off and then goes solid again but pair led remains off).
2. Update failed for same hardware version but tagged UK instead as EU.
[*] Wireshark log
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Have you already checked whether the WPA4220's web interface might still be accessible via http://tplinkplclogin.net/ or http://192.168.1.1 or http://192.168.0.254 ?
That could be a way to get the correct firmware back onto the device.
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There are several firmware files in *.bin format available for download on TP-Link's "Worldwide" and "UK" websites. (just download all the *.zip files and then check which one's contain a *.bin)
https://www.tp-link.com/en/support/download/tl-wpa4220/v1/#Firmware
https://www.tp-link.com/uk/support/download/tl-wpa4220/v1/#Firmware
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Other than applying the available firmware images I don't think there is anything else an end user could do.
By the way, I noticed that the firmware images available for download are vastly different in size. I don't know how they perform the updating, but maybe not every firmware image updates all parts of the firmware?
It is also possible that certain parts of the firmware (for example the part that got broken during your initial attempt to update) can't be applied at all via a *.bin file from the web interface.
Did one of the images you tested happen to be the one called "WPA4220(EU)1.0_update_1.2.8_20140401.bin", which is the largest of them at nearly 1 Megabyte in size?
https://www.tp-link.com/uk/support/download/tl-wpa4220/v1/#Firmware
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