Decom M9 Plus won't stay connected after power cut

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Decom M9 Plus won't stay connected after power cut

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Decom M9 Plus won't stay connected after power cut
Decom M9 Plus won't stay connected after power cut
2023-11-13 19:42:05
Tags: #connectivity
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.6.2

Recently we had a power outage, my main deco did not come back online afterwards. After checking with my second unit I figured out it was the plug was the issue, I replaced it with an older plug with same voltage I had lying around. the unit powered up and I got a solid yellow light, I reset it and re-added through the app, everything went as expected and it showed as connected again. I left it and when I next walked past it I saw a solid yellow again, I checked in the app and it was showing as offline.

I redid the reset, all went fine and it came online again, next time I walked past same thing again.

 

 

Looking for suggestions on what to do,  should I try get it online long enough to do some sort of update firmware or otherwise, do I need a specific TP-link  plug, should I just replace it with a newer mesh network as ont he website the M9's show as EOL?

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Re:Decom M9 Plus won't stay connected after power cut
2023-11-17 07:29:34

  @Thekev1974 

Hi, Thank you very much for the feedback.

1.6.2 is the latest firmware for Deco M9 Plus and it does not need to update any firmware.

It seems like the Deco M9 Plus is randomly restarting. The power adapter might be skeptical. Would it help if you swapped the power adapter of this problematic Deco with another Deco?

It is also suggested to plug this unit into a different wall socket.

Thanks a lot and best regards.

 

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