RE550 Authentication message

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE550 Authentication message

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

FavDav

2023-11-05 15:57:26

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-11-05

RE550 Authentication message

2023-11-05 15:57:26

Model: RE550

Hardware Version:

Firmware Version:

Trying to connect an amazon firestick to an RE550 extender. All lights on the extender are on. I have connected a phone and have good signal from the unit and its working great. But when I try to connect the firestick, it sees the extender, I enter the password but it won't connect saying authentification issue. Any ideas please, thank you

1 Reply

David-TP

2023-11-06 05:37:30

Posts: 12443

Helpful: 1716

Solutions: 1197

Stories: 9

Registered: 2020-04-14

Re:RE550 Authentication message

2023-11-06 05:37:30

@FavDav

Hi, welcome to the community.

Are you able to connect the Amazon Firestick to the WiFi of the host router?

I wonder whether there would be any special characters in the Wi-Fi passwords that the Amazon Firestick does not support.

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

RE550 Authentication message

RE550 Authentication message

Information

Voters 0

Tags