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Cannot find the HomeCare features on X50/60 mesh network
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2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
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Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
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#Parental Control
#Deco X50/X60
I bought 6 Deco boxes, including 3 X50s and 3 X60s, in order to set a mesh wifi network for my home. The mesh network is ok. But I could not find the HomeCare menu!!! I would like to use the parental control but I could not find the function. Who can help me? Thanks in advanced!
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Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-29 08:59:40 - last edited 2023-10-30 08:19:12
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2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
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Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
▶Deco BE65/85/95 New Firmware Versions Ready for Test
▶Deco M5 Newly Introduced Advanced Parental Control Features
▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0
▶Meet Us at CES 2025!
▶KidShield Now Open for Trial!
Try to leave a Message if urgent help is required.
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:33:29
@Tranvn It's not under the "parental controls" tab of the app?
Just a M4 (2-pack) user who regrets buying it
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:50:13
There is no Homecare in the first screen when I open the Deco app on my iphone! So of course there is no parental control, antivirus, etc.
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:52:18
that is my homrpage when I open the deco app! There is no Hamecare menu, so no parental control, AV, etc.
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Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-29 08:59:40 - last edited 2023-10-30 08:19:12
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2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Posts: 13387
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Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
▶Deco BE65/85/95 New Firmware Versions Ready for Test
▶Deco M5 Newly Introduced Advanced Parental Control Features
▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0
▶Meet Us at CES 2025!
▶KidShield Now Open for Trial!
Try to leave a Message if urgent help is required.
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 04:35:53
Interesting, I can,t find it either, or can you make a couple of print screens.
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:18:39
Thanks so much! I just switched over to the Router Mode and I can see the parental control feature now! Thanks once again!
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:19:53
Thanks so much! I just switched over to the Router Mode and I can see the parental control feature now! Thanks once again!
David-TP wrote
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
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Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:22:02
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2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
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