Deco S7 wifi 5GHz connection problem

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Deco S7 wifi 5GHz connection problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco S7 wifi 5GHz connection problem
Deco S7 wifi 5GHz connection problem
2023-10-19 10:38:19
Tags: #DECO S7, 5GHz wifi
Model: Deco S7  
Hardware Version: V1
Firmware Version: 1.4.1 Build 20230324 Rel. 50892

Hello,

I have a problem with connecting my home devices (phones, PC ..) to the DECO S7 5GHz wifi network. Every device in my home that supports 5GHz wifi often has a problem connecting to my DECO S7 wifi network. As soon as I turn off the 5GHz band on the DECO S7 and enable only 2.4 GHz, the devices connect without problems. However, after allowing access to 5GHz bands, my home devices start having problems connecting to 5GHz wifi again. It only helps to constantly restart the Deco S7 units, turn off the 5GHz band or turn off power. This problem did not occur at the beginning after purchasing the DECO S7. I bought it about a year ago. 

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Re:Deco S7 wifi 5GHz connection problem
2023-10-20 03:44:22

  @Barton2 

Hi, welcome to the community.

Can I have more details on what issues you have on 5GHz WiFi, like being unable to connect to 5GHz or 5GHz dropping out a lot?

May I know the model numbers of the 5GHz Clients that had the issue more frequently?

Did it help to turn off "Mesh Technology" on the Deco APP for these devices?

Wait for your reply and best regards.

 

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Re:Deco S7 wifi 5GHz connection problem
2023-10-20 04:41:29

  

I purchased the DECO S7 on Jan, 2023 and I kid you not, till date I haven't faced ANY issues whatsoever

 

 

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Re:Deco S7 wifi 5GHz connection problem
2023-10-24 07:06:58

  @David-TP Disabling "Mesh Technology" helped. Thanks for help

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