Home Network Community > DSL Modem Routers > No internet
< DSL Modem Routers

No internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet
No internet
2023-10-04 03:58:46 - last edited 2023-10-04 04:03:19
Tags: #Firmware Update #No internet connection
Model: TD-W8961N  
Hardware Version: V4
Firmware Version: 3.1.0 Build 210205 Rel.03549

  0      
 
  0      
 
#1
Options
1 Reply
Re:No internet
2023-10-10 04:03:26

  @Abnalyemen 

 

Hi, based on the system log, the DSL is down, please make sure your DSL line is connected to DSL port of the modem firmly, also confirm whether your ISP line is ADSL line or VDSL line, as the TD-W8961N only supports ADSL line.

 

In addition, did you try contacting your ISP to check if the line is working fine? or if you have any old ADSL modem, please test on the same line.

And who is your ISP please?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 396

Replies: 1

Tags

Firmware Update
No internet connection
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.