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Offline alert

  This repeated request has been merged into the main thread Alert for offline unit/node and heatmap. Please vote on the main thread.

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1
Votes

Offline alert

  This repeated request has been merged into the main thread Alert for offline unit/node and heatmap. Please vote on the main thread.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Offline alert
Offline alert
2023-09-30 01:33:24 - last edited 2023-10-12 06:24:06

Hi all

 

Is there anyway to create an alert when the Deco is offline either through the app or 3rd party solution?

 

It would be useful especially when offsite.

 

I also have a Tapo P100 Smartplug if that potentially helps.

 

Regards Rob

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Re:Offline alert
2023-10-12 01:44:13

  @RobAC 

Hi, Thank you very much for the feedback.

When the Deco is offline, Its LED will turn red (solid red on the main Deco, flashing red on the satellite Deco). There would also be a notice on the main menu of Deco APP, such as xxx Deco is offline.

Other than that, there haven't been further push messages on the screen of mobile phones.

While it would be great to have connection alerts for Deco like other clients, we will record this feature first and report it to the senior engineers for further evaluation.

Best regards.

 

 

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Re:Offline alert
2023-10-21 23:27:57 - last edited 2023-10-21 23:28:53

Thanks David

 

I appreciate your reply - a push notification when the Deco is offline would be great and very useful when offsite

 

Regards Rob

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