Will not connect to internet no matter what

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Will not connect to internet no matter what

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Will not connect to internet no matter what
Will not connect to internet no matter what
2023-09-28 23:05:39
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: Current

AX1500 router will not connect to the internet no matter what I try. Tested cables manually and they are all fine. Tried every troubleshooting step there is as provided...nothing. Router recognizes there is an ethernet cable but internet has the red light. I swap back to the old router and everything works. Installed the app, configured everything online and nothing. About to ship this junk back. Any suggestions.

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Re:Will not connect to internet no matter what
2023-10-08 06:35:31

  @R_robe-9119 

Chances are Archer didn't get the proper IP address. Does your ISP/moden provide an IP address via PPPoE or DHCP(Dynamic IP) or something else? 

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