Firmware upgrade says it is upgraded, but still same version

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Firmware upgrade says it is upgraded, but still same version

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmware upgrade says it is upgraded, but still same version
Firmware upgrade says it is upgraded, but still same version
2023-09-27 19:02:40 - last edited 2023-11-03 09:06:17
Tags: #Firmware Update #Firmware upgrade error
Model: Deco X50-5G   Deco S4  
Hardware Version:
Firmware Version: 1.0.3 Build 20230523 Rel. 60824, 1.5.0 Build 20210607 Rel. 56436

Hi!

2 years ago I bought a bundle with 3 Deco S4, and about a month ago I bought a Deco X50-5G since be moved to a house without any other internet connection.
I have connected all 4 Deco devices and the network and internet works most of the time (a different problem, see this thread).
I want to have the latest firmware, so I have tried to upgrade the firmware on both the S4 devices and the X50-5G device.
I get the message that the upgrade was a success, but when I check the installed version it is still the old one. I have tried to install both by using the Android app and from a web browser on my PC.

 

The installed versions are:

S4-devices 1.5.0 Build 20210607 Rel. 56436
X50-5G-device 1.0.3 Build 20230523 Rel. 60824

 

Both have upgrades:

S4-devices 1.5.1 Build 20220113 Rel. 42007
X50-5G-device 1.1.0 Build 20230804 Rel. 3600

 

How can I do the upgrades?

 

 

Best Regards
Niklas

 

  2      
  2      
#1
Options
1 Accepted Solution
Re:Firmware upgrade says it is upgraded, but still same version-Solution
2023-10-11 08:55:06 - last edited 2023-11-03 09:06:17

  @Geeklas 

Update:

Please refer to the solution here:

Fail to Update the Firmware of Deco X50-5G via Deco APP

Thank you very much and best regards.

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Firmware upgrade says it is upgraded, but still same version-Solution
2023-10-11 08:55:06 - last edited 2023-11-03 09:06:17

  @Geeklas 

Update:

Please refer to the solution here:

Fail to Update the Firmware of Deco X50-5G via Deco APP

Thank you very much and best regards.

Recommended Solution
  0  
  0  
#2
Options